Frequently Asked Questions
Where can I use my Block Meal Plan?
You can swipe your ID card and use your block meals at Bruder Dining Center or through the meal exchange program at Knight’s Café.
How do I use the meal exchange program at Knight’s Café?
Meal exchange can be used at Knight’s Café for breakfast from 10:00AM – 11:00M and for lunch from 2:00PM – 4:00PM.
There is a menu of selected items eligible for the meal exchange program posted in the café that you can choose from. Once you select your items from the menu of eligible items, head to the cashier to check out and let them know you want to “use a meal” when you swipe your card.
How do Dining Dollars work?
Dining dollars are accepted at Bruder Dining Center and Knight’s Café. They work like cash in these locations- just tell the cashier “use my dining dollars” when you check out. Since dining dollars expire at the end of the academic year, use them before your Neumann Points.
Where can I use Neumann Points?
Neumann Points can be used in Bruder Dining Center, Knight’s Café, Sora Luna Lounge, campus vending machines, Knights Shoppe Campus Bookstore and/or participating off-campus sites. Students can add Neumann Points to their ID cards at any time in the semester. Neumann Points never expire and roll over year to year.
When do my Block Meals expire?
Block meals expire at the end of each semester and do not roll over.
When do my dining dollars expire?
Dining dollars roll over from the fall semester to the spring semester and expire at the conclusion of the spring semester. We recommend using up your dining dollars fully before your Neumann Points.
When do my Neumann Points expire?
Neumann Points never expire and roll over from year to year.
Why don't my unused Block Meals rollover from semester to semester?
The pricing for block meal plans is based upon usage for a specific semester. This allows us to accurately plan menus, food purchasing and staffing of our dining locations to best serve our students. Students are encouraged to budget their meals appropriately throughout the semester.
How do I sign up for a meal plan?
All residential students are required to maintain a meal plan (either a Resident Block Plan or an Apartment Plan, based upon their housing accommodation). Resident students select their meal plan choice during room selection. If you are a student who is not automatically enrolled in a meal plan, you can purchase a meal plan by contacting the Business Office during regular business hours in 104 Bachmann Main Building.
How can I change my meal plan?
Meal plans can only be adjusted within the first two weeks of the semester. You can change your meal plan selection by completing the meal plan change form through the Business Office.
Do I have to purchase a meal plan each semester?
All residential students must maintain a meal plan each semester they reside in campus housing. Only first-year commuting and first-year commuting transfer students need to maintain a commuter meal plan during their first two semesters at Neumann. Commuter students can upgrade their meal plan at any time.
I'm a commuter student, do I need a meal plan?
All first-year commuter and transfer students are required to enroll in a meal plan during their first year at Neumann.
What if I have dietary restrictions, will Campus Dining be able to accommodate me?
Our trained culinary staff take seriously dietary needs and restrictions of our community. Reach out directly to the our general manager, Rita Webster at rita.webster@sodexo.com or our campus dietitian, Lin Roberts at melinda.roberts@sodexo.com to learn how your food allergies or dietary restrictions can be accommodated while at Neumann University.
How do I share my opinion about dining or get more involved?
If you have an issue or concern that needs immediate attention, we always encourage you to talk to one of our team members. You can also reach out to us via email here or direct message us through our Instagram @neumanndining.
I'm a parent and i have a question about meal plans, who can I contact?
Parents can always reach out to Neumann via email at PARENTS@neumann.edu or contact our General Manager at rita.webster@sodexo.com with any questions throughout the year.